• This policy explains our privacy practices), the website https://knackbout.com developed by [Knackbout Studios Private Limited] (collectively, “Knackbout/we/our”). Our privacy policy applies to our Website and to personal information supplied through the same.

    By visiting the Website and using the services of Knackbout, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites. We recognise the importance of your privacy and respect that you want to safeguard your personal information shared with us. Subsequently, we too make it a high priority to ensure that your personal information (including credit card details) remains secure and confidential and is used only for the intended purpose. In this privacy policy we explain our practices regarding personal information we collect when you use our websites.

    This Privacy Policy applies globally, but certain provisions may not apply depending on your location. where you live some specific provisions of this Privacy Policy may not apply to you.

    This Privacy Policy describes how the we collect, use, consult or otherwise process an individual’s Personal Data. This Privacy Policy is intended to inform you how we gather, define, and use Personal Data that you provide to us when using our websites and mobile applications or when relying on our hospitality services. Please take a moment to read this Privacy Policy carefully. Please note that if you plan to submit someone else’s Personal Data to us, for instance when making a booking on their behalf, you may only provide us with that person’s details with their consent and after they have been given access to information about how we will use their details, including the purposes set out in this Privacy Policy.

    All user account owners are required to be at least 18 years of age (or have the permission and supervision of a responsible parent or legal guardian), therefore, this policy does not discuss use of our websites, or services by minors.


    In order to ease the convenience of your stay, we may require you to provide certain information about you and/or members of your family, such as (together, “Personal Data”):

    • Contact details (for example, last name, first name, telephone number, email)
    • Personal information (for example, date of birth, nationality)
    • Your credit card number (for transaction purposes)
    • Your employment history & educational qualifications;
    • Proof of identity.

    In certain cases, we may use certain Personal Data where you have given your explicit consent to us doing so, to better serve and meet your needs. Such Personal Data is only shared with our third-party service providers for the purpose of providing the services you request and will not be shared or used by us for any other purposes.

    To extend this personalized experience, Knackbout may track the internet protocol (“IP”) address of your device and save certain Personal Data on your device in the form of cookies. Knackbout uses this data to deliver web pages to you upon request, to customize the site to your interests, to measure traffic within our websites, and let advertisers know the geographic locations of websites’ users. You agree that we may use your Personal Data to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Website. Such portion of the User Data provided by you to Knackbout that may be personal or sensitive in nature, will not be provided to third parties without previous consent of the user concerned. User Data of a general nature may however be revealed to external parties.

    We use or may use the data collected through cookies, log file, device identifiers and location data to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) provide and monitor the effectiveness of our Services; (d) monitor aggregate metrics and demographic patterns; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.


    We collect your personal data for the purposes of:

    1. Meeting our obligations to our customers.
    2. Improving our service.
    3. Use a trusted third party to cross-check, analyze and apply certain devices to your collected data, in order to determine your interests and your customer profile, and to allow us to send you personalized offers.
    4. Securing and enhancing your use of our websites, especially.
    5. Conforming to local legislation (for example, storing of accounting documents).


    We do not sell, otherwise disclose, or share data we collect and hold about you, except as described in this Privacy Policy.

    We may share Personal Data and your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with third-party service providers to help provide, understand, and improve the Service (including by providing analytics).

    We also may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide services to you. Our service providers will be given access to your information as is reasonably necessary to provide the Services under reasonable confidentiality terms.

    We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.

    To selected third parties, where you have chosen to share such information.

    Knackbout may share sensitive your personal information with any third party without obtaining your prior consent in the following limited circumstances:

    When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing the Terms of Use, this Privacy Policy, or for complying with the applicable laws and regulations.

    Knackbout proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. Knackbout also ensures that the recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.


    If you are in the EU, EU Privacy Law grants specific rights, summarized below, which you can in principle exercise free of charge, subject to statutory exceptions, regarding your Personal Data. To exercise any of your rights, you can file a request via email at gaming@knackbout.com.

    1. Right to withdraw consent: Wherever we rely on your consent, you will be able to withdraw that consent at any time you choose and at your own initiative by logging in to your account on our website (if you have one) or by contacting us at.
    2. Right to access and rectify your data: You have the right to access, review, and rectify your Personal Data. You may be entitled to ask us for a copy of your information, to review or correct it if you wish to rectify any information like your name, email address, passwords and/or any other preferences.
    3. Right to erasure: You may request that we erase your personal data in certain circumstances, such as where we collected personal data on the basis of your consent and you withdraw your consent;
    4. Right to restriction of processing: Under certain circumstances described in EU Privacy Law, you may ask us to restrict the processing of your Personal Data.
    5. Right to data portability: You may request that we provide a copy of your Personal Data to you in a structured, commonly used and machine-readable format in certain circumstances.


    The security of your personal information is important to us. Your Knackbout account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.

    We have implemented procedures to help protect the information that you provide to us. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy. You agree and acknowledge that we may engage third-party services providers for the provision of cloud service storage solutions, and Knackbout is not responsible for any lapse in security on the part of such service providers. We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing, or otherwise offering any definitive promise of security in connection with your Information. YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR ACCOUNT INFORMATION AT ALL TIMES.

    You shall be solely responsible for all activities and transmission performed by you through your Knackbout account. Knackbout assumes no responsibility or liability for their improper use of information relating to such usage of credit cards and/or debit cards by you, whether online or off-line.

    To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on Knackbout, your Knackbout ID and Password are required in order to access your profile information.

    Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you provide any personal information using these websites.

    Knackbout may change or amend this Privacy Policy from time to time to incorporate necessary future changes. Knackbout’s use of Personal Data shall be in adherence with consistent with the provisions of the relevant privacy policy under which the information was collected, regardless of new or conflicting provisions in an updated Privacy Policy.

    To unsubscribe from our emailer list you can send us the email at gaming@knackbout.com. We at our end will take required steps as soon as reasonably practical. Do note here, should you opt out of our emailing list, as described here, we will not be able to remove your personal information from the databases of affiliates, franchisees or business partners with which we have already shared your personal information, prior to the date of your opt-out request.


    Questions, comments, remarks, requests or complaints regarding this Privacy Policy are welcome and should be addressed to gaming@knackbout.com.